Monday, August 8, 2011

Shitty service becoming all too common these days....

So my husband and I are trying to get out of our comfort zone by visiting new places to eat, and so far, we have had pretty good luck, with the exception of yesterday. Why is good service so fucking hard to provide? I have been in the service industry my whole life, including serving, hosting and managing at restaurants, and sadly, I continue to see a sharp decline in people that know what good service actually is. I can understand having to wait a few minutes to be served at the bar, but, 10 plus minutes? Without any eye contact or acknowledgment that we are actually there? Concept, trying to spend money here, trying to help you pay your car payment or mortgage, why are you fighting it so hard? Then, when actually acknowledged, giving a drink order, 2 bloody marys, no rim, and olives only...pretty fucking simple, especially when repeated 3 times, only to still have a rim, and be asked if we want celery...wtf?! seeing the bar get busier and busier, because sadly, they are short staffed. but honestly, this place has a reputation for providing snail service, but, we thought it couldn't be as bad as they say...Wrong yet again....tried putting a food order in, then thought better of it, decided to tab out and leave. No, we didn't leave a tip, and yes, I realize the bartender thinks we are assholes, but you know what, you didn't provide any SERVICE, which is what you are tipped on. Why should we reinforce bad behavior by giving you a tip? I for one am getting tired of being able to see people that don't like there jobs. Quit if you don't like it, because honestly, somebody better than you could probably use the job. Don't get pissy when you are in the weeds, that's not my fault, how you handle it is what makes a great bartender or server, and sadly, I see more and more people that can't rise to the occasion...Perhaps it's time to go work on an assembly line, for 8 hours, with no contact with people, because honestly, you seem to suck at dealing with the public....And I for one am tired of you blaming everyone else for you not making any tips, simply because you can't look in the mirror and be honest with yourself about how shitty you do your job.....

No comments:

Post a Comment